CocoFiber & Cocopeat
Premium quality product for agriculture and sustainable development.
Product Specifications
- Moisture: Maximum 40%
- pH: 4.5 to 6
- High EC: 1
- Fiber Length: 20-30cm
- Packaging: Polyester Bag, Block & BOR
Where It Is Made
CocoFiber & Cocopeat are produced in the lush and fertile lands of South Sulawesi, Indonesia. This region is renowned for its rich mineral soil and optimal climate, perfect for coconut cultivation.
Our production facilities in this area leverage modern techniques combined with the expertise of local farmers, ensuring only the finest quality materials for our customers worldwide.
Processing Method
The production process adheres to strict international standards, starting with the careful selection of raw materials. Every step, from shredding the coconut husks to drying and sieving, is meticulously monitored to ensure quality and consistency.
We use state-of-the-art machinery to process the fiber and peat, minimizing environmental impact while delivering exceptional results. This approach guarantees premium quality products tailored to the agricultural and horticultural needs of our customers.
Packaging
CocoFiber & Cocopeat are packaged using durable polyester bags and blocks to maintain quality and freshness. The packaging is designed to be eco-friendly and suitable for both local and international shipping.
Each package is carefully inspected before dispatch, ensuring it meets the highest standards of hygiene and safety. This guarantees that our products arrive in excellent condition, ready for use.
Terms and Conditions
We prioritize customer satisfaction by ensuring seamless payment processes and reliable shipping services. Please read the terms and conditions carefully to understand the policies for payments, shipping, and returns.
- Payment Terms: Payments must be completed within 24 hours after placing an order. We accept bank transfers and trusted digital payment systems. Ensure that the payment receipt is sent promptly to avoid delays in processing your order.
- Order Processing: Orders will be processed once payment has been verified. This typically takes 1-2 business days depending on the payment method chosen.
- Shipping Policy: Products are shipped through reliable logistic partners to ensure timely delivery. Standard shipping takes 3-5 business days after the payment confirmation. Customers will receive a tracking number to monitor the shipment status.
- Return and Refund Policy: Purchased items cannot be returned unless they arrive damaged or defective. Customers must report any damages within 24 hours of receiving the product. Refunds or replacements are subject to verification and may take up to 7 business days to process.
- International Shipping: For international orders, additional customs duties or taxes may apply and are the responsibility of the buyer. Delivery times may vary based on the destination country's customs processing time.
- Customer Support: If you have any questions or need assistance, our customer service team is available via email or phone. Please do not hesitate to contact us for further clarification on any of the above terms.